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Privacy Policy

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Introduction

FlipTrade Group Ltd is authorized and regulated by the Financial Services Commission (FSC) of Mauritius under License Number GB26205911.


FlipTrade Group Ltd (“Company”, “we”, “us”, “our”) is firmly committed to safeguarding the privacy, confidentiality, and integrity of personal data belonging to our clients, partners, and users.


This Privacy Policy explains how we collect, use, process, store, disclose, and protect your information when you interact with our website, mobile applications, trading platforms, customer support channels, and related services under the FlipTrade Group brand.


By accessing or using our services, you confirm that you have read, understood, and agreed to this Privacy Policy.

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Scope of Policy

This Privacy Policy applies globally to all users interacting with FlipTrade Group through:

  • Website: www.fliptradegroup.com
  • Mobile application(s)
  • Trading platforms
  • Customer support channels
  • Marketing and promotional communications
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    Information We Collect

    3.1 Personal Information

  • Full legal name
  • Date of birth
  • Email address
  • Phone number
  • Residential address
  • 3.2 Identity Verification Data (KYC)

  • Government-issued identification
  • Proof of address
  • Selfie images or live verification
  • Biometric or facial recognition data
  • 3.3 Financial Information

  • Bank account details
  • Payment card or wallet information
  • Deposit and withdrawal history
  • Trading account activity
  • 3.4 Technical & Device Information

  • IP address and approximate location
  • Device and browser information
  • App usage logs
  • Cookies and analytics data
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    Purpose of Data Processing

  • Creating and managing user accounts
  • KYC / AML verification
  • Processing deposits, withdrawals, and trades
  • Providing customer support
  • Enhancing platform functionality and security
  • Sending service-related notifications
  • Preventing fraud and unauthorized access
  • Complying with legal obligations
  • Important: We do not sell, rent, or trade your personal data to third parties.

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    Legal Basis for Processing

  • Contractual Necessity
  • Legal Obligations
  • Legitimate Interests
  • User Consent
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    Sharing of Data

  • Payment processors and financial institutions
  • KYC verification providers
  • Liquidity providers and trading partners
  • Regulatory authorities
  • Hosting and analytics providers
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    Security & Retention

    Data Security

  • SSL encryption
  • Firewalls and intrusion detection
  • Secure servers
  • Two-Factor Authentication (2FA)
  • Role-based access control
  • Data Retention

  • While account remains active
  • Compliance with financial regulations
  • Legal and audit purposes
  • Dispute resolution requirements
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    Cookies & User Rights

    Your Rights

  • Access your personal data
  • Correct inaccurate information
  • Request deletion
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability
  • Cookies Policy

    We use cookies and similar technologies to improve functionality, analyze traffic, and personalize user experience.

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    Compliance & Updates

    Google Play Compliance

  • Clear disclosure of data collection
  • Encrypted data transmission
  • No selling of personal data
  • Users can request data deletion
  • Limited data sharing
  • Policy Updates

    We reserve the right to modify this Privacy Policy at any time. Updates will be published on our website and mobile application.

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    Contact Us

    FlipTrade Group Ltd

    4th Floor, The Docks 4,

    The Docks, Caudan,

    C/o Renark Management Solutions Ltd,

    Port Louis, Mauritius

    FlipTrade Group Ltd is authorized and regulated by the Financial Services Commission (FSC) of Mauritius under License Number GB26205911.

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    Head Quarter

    Flip Trade Group 4th Floor, The Docks 4,
    The Docks Port Louis, Mauritius.

    Registered Address

    4th Floor, The Docks 4,
    The Docks, Caudan C/o Renark
    Management Solutions Ltd
    Port Louis, Mauritius

    Registration No.

    232118

    Contact No.

    +230 52515560

    Flip Trade Group Ltd ( Company No. 232118 ), is incorporated in Mauritius and regulated under License Number - GB26205911, its registered office is at C/o Renark Management Solutions Ltd Port Louis, Mauritius / 4th Floor, The Docks 4, The Docks, Caudan C/o Renark Management Solutions Ltd Port Louis, Mauritius
    Risk statement : An investment in derivatives and financial markets involves high risk and may result in losses greater than your initial investment. Trading in securities, forex, commodities, options, and futures is not suitable for everyone, and you should only invest money you can afford to lose. Before investing, ensure such activities are permitted in your country and seek independent financial, legal, or tax advice. FlipTrade Group Limited does not provide services to residents of the United States, Cuba, Iraq, Myanmar, North Korea, or Sudan, and its services are not intended for jurisdictions where they would contravene local laws or regulations. Nothing on this site should be considered financial advice.
    © FlipTrade Group Limited 2026 | All Rights Reserved